Your Privacy Is Our Responsibility

t5777 is a trusted online gaming platform for users in Bangladesh. We believe that protecting the privacy of every user's personal information is our fundamental responsibility. This Privacy Policy ("Policy") describes how t5777 collects, uses, stores, and where necessary shares your personal information with third parties.

This Policy applies to t5777's website, mobile platform, and all associated services. By using our platform, you are considered to have agreed to the terms of this Policy. If you do not wish to comply with this Policy, please refrain from using our services.

We may revise this Policy from time to time. For any changes, we will post a notice on the platform and update the revision date. For significant changes, we will notify you via your registered email or through live chat.

t5777 collects specific types of information for the purpose of providing, improving, and securing its services. We collect only what is necessary — collecting excessive or irrelevant personal information is against our policy.

2.1 Information You Provide Directly

Information you voluntarily provide during registration and account use:

• Full name and date of birth
• Mobile number and email address
• Payment method details (bKash, Nagad, or Rocket number)
• Documents submitted for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

Information that is technically recorded when you use our platform:

• IP address and Device ID
• Browser type, operating system, and language settings
• Platform login time, session duration, and page visit history
• Information collected through cookies and similar tracking technologies
• Transaction logs and gaming activity history

2.3 Information Received from Third Parties

In some cases we may also receive information from third parties — such as payment gateway providers (bKash, Nagad, Rocket), identity verification services, or fraud prevention agencies. This information is used only for specific purposes and kept within the limits of applicable law.

t5777 uses collected information only for the following purposes. We never use your information beyond these purposes.

• Account Management: To handle registration, login, and account security.
• Payment Processing: To carry out deposit and withdrawal transactions (via bKash, Nagad, Rocket).
• Service Improvement: To enhance platform functionality and user experience.
• Customer Support: To address your questions, complaints, or issues.
• Security & Fraud Prevention: To prevent unauthorized access, fraud, and misuse.
• Responsible Gaming: To identify risky behavior and provide assistance.
• Legal Compliance: To comply with applicable laws or regulations.
• Communications: To send important updates, policy changes, and transaction notifications.

4.1 Security Measures

t5777 uses industry-standard security technology to protect your information. Our platform is secured with SSL (Secure Sockets Layer) encryption, which encrypts all data exchanged between you and our servers. We maintain the following measures:

• Securing all data transmission through SSL/TLS encryption
• Storing sensitive information (payment data, etc.) in encrypted form
• Access control — only authorized staff can access the information they need
• Conducting regular security audits and vulnerability assessments
• Automated monitoring systems to detect suspicious activity

4.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain certain information for a specified period to fulfill applicable legal obligations, resolve disputes, and enforce our agreements. Once that period ends, the information is securely deleted or anonymized.

4.3 Response to a Data Breach

In the event of a Data Breach, we will promptly conduct an investigation and notify affected users as quickly as reasonably possible. We will communicate transparently about the nature of the incident, potential risks, and steps taken to address it.

t5777 never sells your personal information. We may share information with third parties only in the following limited circumstances:

5.1 Service Provider Partners

Operating our services requires working with certain third-party providers — such as payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and fraud prevention services. These providers are bound by strict confidentiality agreements and may use information only for the specific tasks assigned to them.

5.2 Legal Obligations

We may be legally required to share necessary information with relevant authorities to comply with court orders, government directives, or applicable law. In such cases, we will act within the limits set by law.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may pass to the new owner. However, the new owner will be required to uphold the standards of this Privacy Policy and you will be notified in advance.

t5777 uses cookies and similar technologies to improve your platform experience and to operate its services.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, ensuring security, etc. Disabling these will prevent you from using the service.
• Analytics Cookies: Used to analyze platform usage patterns and improve the service. This data is processed in aggregate and is not used to identify any individual.
• Preference Cookies: Used to remember your language, theme, and other preferences, eliminating the need to reconfigure settings each time you log in.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt some or all platform functionality. For more information on managing cookies, please contact our support team.

t5777 believes every user should have control over their own information. You have the following rights:

To exercise any of the above rights, contact us via live chat or email: [email protected] — our team is available 24/7 to assist.

t5777 strictly prohibits use of its services by anyone under the age of 21. We do not knowingly collect personal information from any minor. If we become aware that a user is under 21, we will immediately close that account and delete all associated information.

If a parent or guardian believes that a minor under their care has registered on our platform, please contact [email protected] immediately.

t5777 may update this Privacy Policy from time to time. Reasons for changes may include changes in law, introduction of new services, technological improvements, or user feedback. All changes will be published on this page and the "Last Updated" date will be revised.

For any significant changes, we will notify you directly via your registered email or when you log in to the platform. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend that you visit this page regularly and stay up to date on any changes.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our privacy team is ready to properly respond to your inquiry.

To read other important t5777 policies, see: Terms & Conditions and Responsible Gaming.